Brief outline of what participants will learn:

• How to Work Through the Stages In the Mediation Process
• The Principles of Mediation.
• Role, Function and Duties of the Mediator
• Utilising Problem-Solving Negotiation Techniques
• Effective Communication Skills of the Mediator
• Breaking Deadlock in a Mediation
• Working Through Diversity, Assumptions, Prejudices and any Bias
• Understanding the varying Cultures of the Disputants
• Putting Together a Mediated Agreement.

5-DAY ACCREDITED INTERACTIVE COURSE | EXPERIENCE BASED TRAINING 30 CPD POINTS

Online or In-House

COURSE FEES: R15000.00 | US$1100.00 per person

See Terms & Conditions